Good afternoon, VickieB1. We appreciate you posting here in the community! You came to the right place for help.
I'm so glad to hear that your service has since been restored! I know there was a lot of severe weather in your area recently and I'm happy that things are back on track with your services. I can certainly help you out with an adjustment on your bill for the downtime. To get started, please send me a PM with your first and last name. We will help from there!
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastMorgan
Official Employee
•
2.5K Messages
2 m ago
Good afternoon, VickieB1. We appreciate you posting here in the community! You came to the right place for help.
I'm so glad to hear that your service has since been restored! I know there was a lot of severe weather in your area recently and I'm happy that things are back on track with your services. I can certainly help you out with an adjustment on your bill for the downtime. To get started, please send me a PM with your first and last name. We will help from there!
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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