Credit Report impacted due to Comcast billing mistake

I have been dealing with Comcast for 6 months now. As a "loyal customer" I had to close my account of 10 years and open a new one in order to receive a better monthly rate for internet. I did so, and I have been put through [Edited: "Language"] since. I have had to spend entire days on the phone with Comcast/Xfinity every two months since June of this year as my service was completely shut off (with no heads up) and for no reason because I closed and opened an account (for the same address). Comcast struggled to get my service back up and running and it greatly impacted my work (seeing patients online). Comcast then began billing me the incorrect amount (another entire day on the phone - ALWAYS disconnected at least 5 times while waiting, during transfer, etc). Next, I started receiving collections notices for an amount that matched no Comcast bills. I called Comcast AGAIN. They stated there was no outstanding balance (I was actually give a credit, of like $11, pathetic, for my previous troubles), but they stated it must be due to my old account not having been closed by them. I was assured it had been taken care of. Months later, I receive additional collections notices. I call Comcast/Xfinity. The ASSURE me that the old account is being closed and that I will never hear from collections again, nor do I have to worry about my credit report being affected. Months later, here I am. Comcast shows up on my Credit Report for a random amount (always different) - sometimes $53.40, $54, $58. I am not being compensated for my time and energy - for the work I've missed, etc. I know I'm not the only one experiencing this. [Edited: "Inflammatory"] I am going to move this to Reddit. [Edited: "Solicitation"] Comcast/Xfinity needs to be looked into. In the meantime, here I am again - clocking I do not know how many hours at this point...dealing with Comcast. [Edited: "Inflammatory"]