U

Visitor

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1 Message

Saturday, June 14th, 2025 4:41 PM

Credit refund

Hi! I overpaid my bill and would like to be refunded instead if possible! Thank you!! 

Official Employee

 • 

2.1K Messages

1 month ago

Good Morning, @user_ixrnwf ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with your overpayment concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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