Visitor
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1 Message
Credit on my bill for a month of stations I can’t access. It’s unacceptable at this point
I’m insisting on a credit for the month of April since I haven’t been able to watch my programs.
Visitor
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1 Message
I’m insisting on a credit for the month of April since I haven’t been able to watch my programs.
EG
Expert
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117.6K Messages
9 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2.5K Messages
9 hours ago
Hello user_hp9e9f thanks so much for taking the time and reaching out here via our Xfinity Forums! We do want you to be able to enjoy your services to their fullest capacity. Is this happening on specific channels, and if so, which ones? Due to a licensing agreement with the company E.W. Scripps expiring, we have had several channel lineup changes since March 31st. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts.
If this channel issue is not part of this, what error codes or messages are you seeing when going to the channel?
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