No one likes a service interruption, including us! If you were affected by a recent service interruption, you may be eligible for a credit to your account. To get started you can check your eligibility for a credit on the interruption credit request page. If your account meets all requirements for eligibility, including not having reached the maximum credit limit, a credit will be applied automatically. You can check to see if you are eligible for a credit from a recent service interruption by navigating to the Status Center and scrolling down to the Tips in case of an interruption section.
XfinityThomasA
Official Employee
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1.8K Messages
1 year ago
No one likes a service interruption, including us! If you were affected by a recent service interruption, you may be eligible for a credit to your account. To get started you can check your eligibility for a credit on the interruption credit request page. If your account meets all requirements for eligibility, including not having reached the maximum credit limit, a credit will be applied automatically. You can check to see if you are eligible for a credit from a recent service interruption by navigating to the Status Center and scrolling down to the Tips in case of an interruption section.
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