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Friday, July 28th, 2023 8:15 PM

Closed

Credit on account

Will I be getting credit for the three days I had no internet or TV

Official Employee

 • 

1.7K Messages

1 year ago

No one likes a service interruption, including us! If you were affected by a recent service interruption, you may be eligible for a credit to your account. To get started you can check your eligibility for a credit on the interruption credit request page. If your account meets all requirements for eligibility, including not having reached the maximum credit limit, a credit will be applied automatically. You can check to see if you are eligible for a credit from a recent service interruption by navigating to the Status Center and scrolling down to the Tips in case of an interruption section. 

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