Contributor
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30 Messages
Credit not deducted on Nov. bill
There is a credit of -$4.15 on my Nov. bill which should have made my monthly payment $168.62, instead my monthly payment remained the same at $172.76, it appears that the - was added as a +. Can someone please explain?
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ComcastJoeTru
Official Employee
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6.7K Messages
6 m ago
Hello burnsieboy. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account's billing, credit, and balance. To get started, please send me a private message and include your full name and service address so I can access your account. To send me a private message: click my username (ComcastJoeTru) to view my profile, then click the link that says "Send a message" and there you can compose a private message.
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