raffpamela's profile

New Poster

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1 Message

Wed, Oct 21, 2020 8:00 AM

Credit for Sports channel payment during Co-vid 19

/adjustment request - billing for sports channels during covid -19 

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

7 m ago


@raffpamela wrote:

/adjustment request - billing for sports channels during covid -19 


Not sure what your question/issue is but see:

 

https://forums.xfinity.com/t5/Customer-Service/Adjustment-for-Sports-network/m-p/3379561#M192194

Official Employee

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6.7K Messages

7 m ago

Hello raffpamela. 

 

Due to the unique circumstances of the coronavirus (COVID-19) pandemic, many professional sports were not played or broadcast this year. In response to this situation, we’ve been working with the regional sports networks to secure refunds wherever possible. If you paid the Regional Sports Network Fee this year, we intend to offer you 100% of the refund we receive as a courtesy adjustment on your bill. As we continue to work with regional sports networks, we will communicate more details in the coming months.

 

For more info, please see: https://comca.st/3kCjnND

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