1 Message
Credit for outages
I have been an Xfinity customer for years and these past two weeks the Wi-Fi has been in and out causing issues at home and my children not being able to do school work is there some kind of credit that can be given? Thank you!
Official Solution
XfinityEmilyB
Official Employee
•
2K Messages
2 years ago
Welcome to our Community Forum, @user_72f10e! I know I wouldn't want to pay for service that I couldn't use, so I appreciate you reaching out to us here. You can always keep up to date on what's going on with Xfinity service in your area with our Status Page and request a credit to be automatically applied to your account for service issues here.
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