Bwoods1's profile

New Poster

 • 

1 Message

Sun, Feb 21, 2021 11:00 AM

Credit for outages in Oregon

I was without internet & cable on 2/12, 2/13, & 2/14 during the snow storm in Clackamas, OR. I would like credit for those days. Thank you

Responses

ComcastMichele

Official Employee

 • 

320 Messages

2 m ago

@Bwoods1 Thanks so much for taking the time to reach out to us regarding your service disruption. I am entirely reliant on all of my services and I truly understand the impact it can have on your home when you run into a disruption. I am so sorry for the delay in us getting back to you on this. I would love to look further into the disruption for you, can you please reach out through private message (find out how to do so with this link https://comca.st/3kecfrE) with your first and last name, name on the account if different and service address? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here