Greetings, @Rmstafford. I am so sorry to hear your services were affected by Storm Uri. We can definitely do an account review and check for applicable credits -- you came to the right place! I received your private message and will respond to you shortly. Please be reminded that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines https://comca.st/3ayrTuv, but we are more than happy to help. Looking forward to working with you soon!
Hey there, @Rmstafford, and thank you for bringing your request to us through our forums page! I understand you've been experiencing the difficulties that this storm has brought forth, and first and foremost, I hope every if safe, and doing okay! ❤️
My name is Tyler, and our Digital Care Team is here, every step of the way! Can you please send me a PM, by clicking on my name, and selecting "Send a Message"? Thank you in advance, and I look forward to speaking with you!
CCElizabeth
Problem Solver
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908 Messages
5 years ago
Greetings, @Rmstafford. I am so sorry to hear your services were affected by Storm Uri. We can definitely do an account review and check for applicable credits -- you came to the right place! I received your private message and will respond to you shortly. Please be reminded that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines https://comca.st/3ayrTuv, but we are more than happy to help. Looking forward to working with you soon!
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Rmstafford
Regular Visitor
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2 Messages
5 years ago
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Jpadfield14
New Poster
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1 Message
5 years ago
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Brandybennett82
New Poster
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1 Message
5 years ago
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CCTyler1
Problem Solver
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409 Messages
5 years ago
Hey there, @Rmstafford, and thank you for bringing your request to us through our forums page! I understand you've been experiencing the difficulties that this storm has brought forth, and first and foremost, I hope every if safe, and doing okay! ❤️
My name is Tyler, and our Digital Care Team is here, every step of the way! Can you please send me a PM, by clicking on my name, and selecting "Send a Message"? Thank you in advance, and I look forward to speaking with you!
-Tyler
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