Sat, Feb 20, 2021 8:00 AM
2 m ago
Hello, @Colestl1, thank you taking the time to reach out to us. I hope you and your loved ones are all staying safe! I know how important it is to have a reliable connection and I am sorry to hear due to the power interruption you were not able to experience that reliability.
To check if your account is eligible for that credit, please send us a private message with your full name and service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".