txjenniferx's profile

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Friday, February 19th, 2021 5:00 PM

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Credit for outage in Texas

Hi there! I am in Texas and Xfinity had a service outage that lasted three days, Feb. 15-17. When applying for the credit I only was able to note one day but would like to work you all to get credit for the other two days. What's the best way to go about that?

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Problem Solver

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1.4K Messages

4 years ago

Hello, @txjenniferx Thank you for reaching out to us regarding your credit. I hope you and your loved ones are staying safe.

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

 

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