omababy6's profile

New Poster

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1 Message

Mon, Jan 11, 2021 8:00 PM

Credit for my tv service being off for one week

My service was off because I had to wait one week for my appointment I want more than $15.00 credit.
Thank you

Responses

ComcastRob

Official Employee

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271 Messages

5 m ago

@omababy6

Hi there! I truly apologize for the delay. I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
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Regular Visitor

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1 Message

5 m ago

My service has been interrupted, today is currently 2 days before I’m able to send in a payment. Is there anyway I can get some kind of courtesy until then?

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