agsf's profile

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Tuesday, September 15th, 2020 1:00 PM

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Credit for extended outage

How do I get a credit for extended outage (8 hrs) during business hours?

I'm in the middle of an outage right now.

 

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4 years ago

Everything has been out at my house today as well - since before 9am, and estimated time to be back on is after 8pm (but that has changed a few times throughout the day).  My remote student could not attend school today and my husband that works from home, could not work from home.  This has been very frustrating as it is impossible to speak with a person at Xfinity.  Customer Service is nearly as weak and spotty as half the channels in my lineup.

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