Mon, Sep 27, 2021 9:23 PM
my internet went down around 5:47 am and this now got it back up around 2:00 i would like like some credit for the down time
2 m ago
Hello snow7551, thank you for creating a post for this concern. We are happy to address this for you, for further assistance could you please send us a private message with your full name and street address?
To send a "Peer to peer" ("Private") message:Click "Sign In" if necessary• Click the "Peer to peer chat" icon• Click the "New message" (pencil and paper) icon• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line• Type your message in the text area near the bottom of the window• Press Enter to send it