Contributor
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336 Messages
credit for down comcast outages
my internet went down around 5:47 am and this now got it back up around 2:00 i would like like some credit for the down time
Contributor
•
336 Messages
my internet went down around 5:47 am and this now got it back up around 2:00 i would like like some credit for the down time
CCAmir
Gold Problem Solver
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7.2K Messages
4 years ago
Hello snow7551, thank you for creating a post for this concern. We are happy to address this for you, for further assistance could you please send us a private message with your full name and street address?
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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