credit for constant outages.

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hi @user_lmht4r

If you were affected by a recent service outage, you may be eligible for credit. If your account meets eligibility, including not having reached the maximum credit limit, Xfinity will apply credit automatically.

To see if you are eligible for a credit from a recent outage:

1. Navigate to the Support page.
2. Scroll down to Outage map and credit.
3. Click Check credit eligibility.
4. Enter details about your outage.
5. Review your answers before submitting them.
6. If eligible, a credit is automatically added to your account. 

To view the full article and more details please visit: https://www.xfinity.com/support/articles/check-service-outage