user_1ktksb, Hi there! Thanks for taking the time out of your Thursday to reach out. You can definitely update your card using the XFINITY app or online at our website. Please feel free to see this link to see the details here. Here are the steps below for saving cards online. Please let me know if this helps.
Sign in to your account to view your Billing details.
Under Bill Settings, choose Payment Methods.
Here, you can add, edit or remove payment methods.
By choosing Add Payment Method, you’ll have the option to add a new bank account or new credit/debit card. Choose your payment method and click Continue.
If you select New bank account or New credit/debit card, you’ll need to confirm your identity by entering a six-digit code sent to a trusted contact method before proceeding.
When adding a new bank account, you’re asked to connect to your financial institution using Plaid. We use Plaid to protect your bank account and to make sure account use is verified and valid.
Enter your name, payment information, and agree to the Stored Payment Methods Terms & Conditions. Click Save.
Note: You’ll also have the option to Turn on automatic payments using the newly added payment method.
You’ll get a confirmation message.
Note: Payments will be automatically withdrawn from your chosen payment method.
XfinityGabriel
Official Employee
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3.1K Messages
6 hours ago
Note: Payments will be automatically withdrawn from your chosen payment method.
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