1 Message

Monday, April 7th, 2025

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Credit card change

I want to update my credit card with you. I don't want to do it on the computer.

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Official Employee

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1K Messages

7 months ago

Hello user_gbjloo , we are unable to take card info securely through the forum. You can log in to your account through the website or Xfinity app and update the card in your billing preferences. Otherwise, if you prefer not doing it online you can call us at 1-800-934-6489 and one of our customer service specialists can securely update your card over the phone. 

 

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