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user_afhgak
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Visitor

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1 Message

Wednesday, July 1st, 2026 2:21 AM

Credit balance

I have a credit balance of $12.83 my account number is [Edited: "Personal Information"]

Please send the check

Question

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Updated 

27 days ago

 • Edited

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XfinityAngie

Official Employee

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2.8K Messages

27 days ago

 

user_afhgak, hello, and thank you for reaching out to Xfinity Support. I would be happy to assist you. In most cases, it can take up to 4 weeks for a credit to be applied to your last payment method on file. If this has not happened yet, we can take a look and see what's up. Let me know if you still need our help. 

 

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