LankyNibs's profile

New Poster

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1 Message

Monday, December 28th, 2020 10:00 AM

Closed

credit balance

Hello,

 

I have a 332.86 credit in my account because I overpaid for duplicate services. I need that credited to my bank account. How do I go about this?

 

Thank you.

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Official Employee

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6.9K Messages

5 years ago

Hi @LankyNibs! Thanks for posting to the Xfinity Forum to get help with your credit refund. I'd be happy to help by submitting a refund request ticket. I've had the chance to reply to your private message and look forward to chatting with you!  

Visitor

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1 Message

@ComcastChe Hi, I also have a same issue. Please help with it.

Official Employee

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618 Messages

We can help, @tranthaokhanh. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. We're looking forward to help make this right.

I no longer work for Comcast.

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