Covid payment scam
Comcast has disconnected my service every single time I haven’t paid the bill after a single month For years. I went home to family out of the country during the start of covid assuming my Service would be disconnected and billing would stop when payments stopped. Instead they gave a false advertisement explaining they were giving free unlimited Internet and that services wouldn’t be disconnected. 5 months later I have almost 800 dollars in charges. Every time I called I was unable to connect to real person to fix the issue. I ended up just canceling the plan until I returned home. They just used covid as an excuse to rack up charges On unsuspecting people on top of that they sent all the employees home with zero way to resolve the issues. This company scams people like no other. Only Internet service provider with 23,000 complaints a year.