kcoscia43's profile

New Poster

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1 Message

Fri, Oct 23, 2020 3:00 PM

courtesy adjustment reimbursement for regional sports fees

I just received a letter from Xfinity stating that I should get a courtesy adjustment reimbursement for fees regional sports charged us during the hiatus from April to June.

I was told to to go to:  xfinity.com/adjustment-request to fill out a form to complete this request.  Where can I get this form?

 

 

Responses

Official Solution

Visitor

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1 Message

3 m ago

Patricia E. 

I was advised to request an adjustment for you . My  address is as follow     ;

Patricia E. McWard

I hope this is what I was suppose to do. Thank you

Edit: Removed address for privacy 

(edited)

Official Employee

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210 Messages

Good morning @ and thank you for reaching out to our Digital Care Team on our Forums page. We would be happy to review your account and apply any appropriate credits. For privacy purposes, can you please send us a private message by selecting the message icon in the top right corner and searching for Xfinity support? We would then be happy to assist you over private chat. 

ComcastChe

Official Employee

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6.1K Messages

8 m ago

Hi @kcoscia43

Thank you for posting to the Xfinity Forums regarding the courtesy adjustment for the Regional Sports Fee. At this time, there is no action you need to take to get the credit. If owed to you, you will see it on your bill. I'd be happy to review your account to see if it's been issued or which bill you can expect it on. Please send me a private message with your full name as it appears on your billing statement. To send a message, click on my name "ComcastChe," then click "send a message.

 

In the future, please refrain from posting your personal information on a public post as that violates our forum guidelines

jav6joev

Bronze Problem Solver

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2.1K Messages

3 m ago

NO!  You should NOT post private/personal info on this Public Forum.  You should edit it out and click on the message icon to send a PM to @Xfinity Support with your info for security purposes.  As @ComcastChe stated above:

In the future, please refrain from posting your personal information on a public post as that violates our forum guidelines

(edited)

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