Visitor
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1 Message
Cost of service hikes
I can no longer afford the internet and cable services due to the steady increase in your prices. It is more of luxury in this economy. Is there anything you can do to make your services affordable? Otherwise, I need to cancel everything.
XfinityQuemekia
Official Employee
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1K Messages
4 hours ago
I completely understand where you’re coming from. With the way things are in the economy right now, every dollar counts! I’d love the opportunity to review your account and see how we can bring that monthly total down to a more comfortable place for you @user_vpc352.
If you could send our team a direct message with your full name, and the service address associated with your account to get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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