1 Message
Contract Renewal
I was curious if I could renew my contract for the promotional discount, the price of my wifi is getting a little too high since the contract expired and it was perfect with the promotional discount
1 Message
I was curious if I could renew my contract for the promotional discount, the price of my wifi is getting a little too high since the contract expired and it was perfect with the promotional discount
XfinityThomasC
Official Employee
•
2K Messages
4 months ago
Hello, @DDXHector
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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