labcat's profile

Regular Visitor

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1 Message

Tue, Dec 8, 2020 6:00 PM

Contract rate ended

My contract ended and my bill went up $20.00 per month.  That's a $240.00 increase for the year and represents an increase of greater than 10%.  What other business raises their rates 10% in one year?   I am a subscriber for 30 years.  There must be some kind of loyalty discount for 30 years.  I don't feel like going through the hassle of switching providers but I will if I can't lower my bill.  I have gotten rid of channels & services in the past to lower the bill, but the rates & hidden fees have continued to go up every year.  Now my bill is more than ever despite reducing services.  

Responses

Official Employee

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207 Messages

6 m ago

Hi, @labcat! Thanks for your patience and for reaching out to Comcast over Forums for help with the billing concern! I definitely understand the frustration that is caused when you experience an unexpected bill increase. We would surely miss your business! You have reached the right place for help! Please send us a private message by clicking my handle "ComcastGabe" with your first/last name and full address so we can get started.

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