candystern's profile

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1 Message

Thu, Oct 29, 2020 4:00 PM

contract is up

the only way im staying with your company is that you lower my bill to 20.00 a month as avertised thru the mail. im already getting the lowest speed you got. thank you .            candy stern    



Official Employee


2.3K Messages

6 m ago

Hello @candystern, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate and value you being a customer with us, and absolutely want to keep you on with us. We definitely want to find something fitting for your overall needs and would love to assist. Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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