Greetings, @mschaffner64! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your service agreement. You have definitely come to the right place for assistance.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
Thanks for your quick response. I don't have a chat icon next to the bell. All I have is a circle with the letter M and when I click on it it gives me options about y profile.
XfinityJamesC
Official Employee
•
2.2K Messages
4 years ago
Greetings, @mschaffner64! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your service agreement. You have definitely come to the right place for assistance.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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mschaffner64
Visitor
•
2 Messages
4 years ago
Hi,
Thanks for your quick response. I don't have a chat icon next to the bell. All I have is a circle with the letter M and when I click on it it gives me options about y profile.
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