Frequent Visitor
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6 Messages
Contract ended need options for lowering bill
Hello, my most recent 2 year contract has ended resulting in a $45 increase on my current bill. I have a current triple play. I've been a customer for many years and am interested in a new contract. What are my options? Thank you
Responses
Accepted Solution
dms1008
Frequent Visitor
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6 Messages
3 m ago
I was able to call in and talk with someone and am all set. Thank you
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ComcastAbbie
Official Employee
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273 Messages
3 m ago
Hello, @dms1008 and thank you for reaching out to us! I would be happy to see what promotions we have available to reduce your monthly cost.
Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
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ComcastAbbie
Official Employee
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273 Messages
3 m ago
I am glad to hear you were able to get in touch with our phone support! You're welcome. If anything else comes up, please don't hesitate to reach out! We are available 24-7 for your support. Have a good day!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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austinemmons
Visitor
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1 Message
1 m ago
@ComcastAbbie – I am experiencing the same situation with my most recent bill. Would you be able to assist me? Thank you!
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