Visitor
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1 Message
Contract discount renewal?
Hi,
My current $26 contract discount is set to expire soon (late October). I was wondering if it is possible to either renew it for another 12-month period, or find a different plan that is priced comparably to the discounted one.
I noticed that the usual advice for this type of question is to send a direct message to Xfinity Support with my name and address, but I don't see that option when I sign in to the forum. If I try to go to https://comca.st/3DrxEG7, it says I don't have the permission to view it.
Accepted Solution
CC_Tony
Retired Employee
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1.4K Messages
4 years ago
@user_c35179 I am glad we were able to get everything resolved. It was wonderful working with you today!
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CC_Tony
Retired Employee
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1.4K Messages
4 years ago
@user_c35179 Thank you for your post. You are unable to access Direct Messaging until you post publicly. We can absolutely look at a new rate for you. Please, send a DM now with your name and address so we can get working on this. Thank you!
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