Continued incorrect bill

Hello,

I posted earlier about my billing and received helpful information, however it is still unresolved. I was told my total Xfinity bill would be $55/month (I have screenshots of my conversation with the rep). The mobile line would be $30 and internet $25 with the promotions, and including auto-pay and paperless discounts. My understanding was the plan may say $65/month but there would be an additional $10 off because of adding a line. I don’t know if I misunderstood- however, again, have screenshots that the rep assured it would be $55/month total for all services.

However, I see for my upcoming cycle (the first since making these changes), that my internet alone is still at $65 and appropriate discounts are not reflected. My mobile line is indeed $30. But the total is not $55, it is $95!! That is a huge difference.

If this is what the entire package really is, I feel very misled and would like to better understand so I can make appropriate changes to our internet service for our budget. I had a better offer elsewhere but stayed with Xfinity because of the service so far, and because the $55/month worked well for our budget.

Thank you in advance for any clarification and help.