Continued Billing at Old Address

Hello Help Team,

I moved from my old address of [Edited: "Personal Information"] in end of September.

I received an email from Xfinity on 09/26/2025 at 11:46 am that the service has been cancelled.

The new owners of that place also started Xfinity service around that time. 

But i am still getting billed for that address. Account number is [Edited: "Personal Information"]

In the meantime, I have called Xfinity 3 times and also chatted 3 times. Every time i was told that there was a zero balance and the account has been closed.

I also visited Xfinity store on 11/1/25 and had them cancel the account.

I am still being billed and currently see an amount due of $184

Please help!!