Consistent Internet Outages

Question

Need assistance with billing credits with Internet being consistently out repeated days week over week and unable to work from home, Internet is not reliable.

EG · Answer

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityEmilyB · Answer

Bagobash95 Welcome to our community forum! You've reached the perfect place to get help with your Xfinity internet service and we'll stick with you here until you confirm your connection is strong and reliable. When you notice issues, do you see a documented area issue listed here: https://www.xfinity.com/support/statusmap? You can request account credits for service interruptions here: https://www.xfinity.com/support/articles/credit-xfinity-assistant.

Billing

Bagobash95

Consistent Internet Outages

EG

XfinityEmilyB

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