1 Message

Wed, Jul 21, 2021 7:42 PM

Confusion w/changing bill due date & too many options on payment section. Just simplify it instead of making it so much!

I thought I submitted a request to change my bill due date last month or so and it hasn't been changed and now I really don't understand if I have anything due right now and don't know when my next autopay is going to occur. The payment section is so confusing with so many different things, it's too much. 


Official Employee


294 Messages

2 m ago

@user_181364 Hello! We can help clear up and questions or concerns about the bill. Please click on the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address. 

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