U

Visitor

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1 Message

Wednesday, July 21st, 2021 7:42 PM

Closed

Confusion w/changing bill due date & too many options on payment section. Just simplify it instead of making it so much!

I thought I submitted a request to change my bill due date last month or so and it hasn't been changed and now I really don't understand if I have anything due right now and don't know when my next autopay is going to occur. The payment section is so confusing with so many different things, it's too much. 

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Problem Solver

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1.3K Messages

4 years ago

@user_181364 Hello! We can help clear up and questions or concerns about the bill. Please click on the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address. 

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