Hello, @user_0fb027. Thanks for posting on our community forums for assistance. What kind of complaint are you wanting to file? Is this an employee concern or service?
Hi there, @user_0fb027 ! Thank you so much for reaching your Digital Care team. I do apologize for the inconvience and the time that your taking out of your day. I'll be more than happy to assist you with any concerns regarding Xfinity service policies and your account. Please be assured you reached the right person to assist you. Can you please DM me your first and last name along with your full service address along with your concerns so that I can assist you further?
To send a direct message [private message]:
Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
Official Employee
•
2.1K Messages
2 years ago
Hello, @user_0fb027. Thanks for posting on our community forums for assistance. What kind of complaint are you wanting to file? Is this an employee concern or service?
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