Visitor
Complaint
I literally just had x-finity installed today. They have been blowing up my sell phone for nothing more than to push more products on me. I don't appreciate it, it [Edited: "Language"]. If they were just calling to check on there existing service or seeing if I needed help setting up the free apps or setting up my cell phone added to the plan that's one thing. But to be consistently trying to push more product or be calling at my doctor's office appointment only to try to push products on me is another thing. I expect a stop to your sales department continuing to pressure me into more products. I expect a resolution to my complaint....
Dawn [Edited: "Personal Information"]
XfinityCarolyn
Official Employee
•
139 Messages
2 hours ago
@user_6k3xz1 Nice to meet you, Dawn. Before going over account details, we need to send you a one-time 6-digit verification code. This code will be sent to the phone number or email address listed on your Xfinity account and will expire in 15 minutes. Once you receive the code, please share it with us in this thread. Which method do you prefer for receiving the code: text or email?
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