Complaint

made a payment in my account and now you guys can't find it even though the money took out my card and everyone i talk to just keep transferring me over and this is ridiculous.. now I had to make a double payment because no one knows where the 1st one went and no one act like they can figure it out .. I will be searching for a new internet company because this is just ridiculous. I just hung up the phone after being on hold for 3 hours .. this is just an outrage.. he didn't even have to leave me on hold for so long he could've just hung up or really transferred me ..