Comcast/Xfinity Doorbell Camera Scam

Back in fall/winter of 2022 I was contacted by an Xfinity representative who wanted to send me a "free" security doorbell camera. I told him that I did not want the camera, but he said that I should try it since it was "free" and sent it anyway. Xfinity then preceded to charge me for the "free" equipment. I noticed the charges in December (because I had automatic billing, i did not realize they were overcharging me at first). I called customer service to have the charges removed and to return the equipment (which I had never installed nor activated). They told me it was too late to return the equipment. After many calls back and forth with xfinity, I spoke to a representative who said she would have the charges removed. She said it was too late to return the camera, but I wouldn't be charged for it as long as it remained un-activated on my account. I never activated the camera because, as i explained to the first representative, i neither meeded nor wanted it. I recently took a look at my billing and noticed an $100 installment fee for the camera. I spoke with an agent for over an hour about the charge and then requested a supervisor. The supervisor informed me that she would not remove the installment fee. She also said that Xfinity would not let me send back the equipment. I am in awe of the horrible treatment that I received as a longtime, loyal customer. And I am appalled that Xfinity salespeople would stoop so low as to trick customers into receiving "free" equipment, then charge them for it and refuse to take the equipment back or remove the charges.