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RoyyBatty
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Tuesday, March 31st, 2026 11:35 PM

Comcast Xfinity Sent Me To Collections.

I have an alert on my CR.  I did not receive a letter, at least not knowingly, about the details of this collection.  Did some digging on Experian and it looks like it's from Comcast Cable Communications.  Who do I contact to get details of this collection as I have no idea what it's for??  

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16 hours ago

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XfinityAmandaB

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3K Messages

16 hours ago

 

RoyyBatty Thank you for stopping in for help with this collection notice. We would be happy to help look into this for you, but we would need a little information to try to locate the account in question. Most of the time, the collections' agency does get an account number for the reported amount. They may not have the service address, but that is what we would need to try to locate any accounts in collections. I would try to see if there is a reported account number you can locate, and if you did have services with us in the past, compare that information to try to locate the address. 

 

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