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Comcast still billing me 3 months after I cancelled
I cancelled my account in July this year and I am still getting billed, how do I rectify this as every time I try to call it keeps telling me my phone number isn't associated with an account because the account is closed to date comcast has stolen from me about $270. I want my money back and I dont want more to be stolen from me.
XfinityGabby
Official Employee
•
1.5K Messages
2 months ago
Hello, @Akaz. We appreciate you reaching our team regarding your billing concerns, we can definitely take a look and make sure that this has been taken care of for you. Please send a DM with your full name and the full service address to assist further.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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