New Poster
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1 Message
Comcast Scams Senior Citizens
On October of last year I was contacted by Comcast for package deal, which required a 225.72 deposit for my package of 157.00 month for 2 years starting January 2021 When checking my bill they did not give me that deal. I’m a Senior Citizen living on budget Comcast Scams Senior Citizens
Responses
ComcastMichelleR
Official Employee
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369 Messages
5 m ago
@BadKitten2 Thanks so much for taking the time to reach out to us regarding your billing and programming package concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message(this link will tell you how https://comca.st/35YFlVR) with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3quQVjk;
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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user_f54c65
Visitor
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1 Message
2 m ago
Was just contacted 4/5/2021 that if I got a Ebay credit card and paid $480.00 that I would be given a code and Comcast would reduce my bill to $119.99 for 2 years. The upfront money was to cover the first 4 months. i hem-hawed and the boiler room caller finally gave up and hung up.
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Again
Expert
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25.8K Messages
2 m ago
@user_f54c65 That is a scam, so it's a good thing you did hang up and kept that $$$ in your pocket!
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