Visitor
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2 Messages
Comcast NEVER Improves
Comcast is very likely the most underhanded service organization we have dealt with in over 50 years.
The latest poor customer service resulted from a Xfinity Mobile promotion that has a 2 year life tied to an Internet agreement that had a 1 year life. The 300 speed is no longer available except at a wildly above market rate, but we will get equally hosed on the mobile side for another year if we switch internet providers.
And like almost each time in the past, the customer rarely gets the same answer from Customer (No) Service if you talk to more than one. (You are also very lucky if you eveer speak to someone that get speaks understandable English).
After the second year of our mobile agreement ends in 2026, we will be gone from Xfinity as if we were shot out a cannon.
XfinityWilliam
Official Employee
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1.4K Messages
14 days ago
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user_npiu2v
Visitor
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2 Messages
14 days ago
Don't know what additional information you would need to understand my "concern" other then what I already stated.
But there are now escalated cases with both Xfinity Internet and Xfinity Mobile.
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