Comcast is scamming customers

All those justifications are predicated on modifying the bill to suit their own convenience. There is simply no room for argument. If the discounts always originated in February, how is it possible that they ended in December—especially when they are annual discounts? How can one possibly counter such a "digital" alteration with a logical argument? It makes no sense; these changes to the bill occur solely at Comcast's convenience—much like the issue of Internet data "overusage." It happens just like that, out of the blue. They change account types but fail to notify the customer that switching accounts could eliminate this "overusage"—a charge that didn't even exist previously, but was manufactured specifically to overcharge the customer. If they actually notified the customer—or implemented the change automatically—they wouldn't be able to collect that "extra" revenue that Comcast, it seems, needs so desperately.