U

Wednesday, May 29th, 2024 3:54 PM

Closed

Collections

How can I pay a collection off if I no longer have access to that account anymore?

Official Employee

 • 

1.7K Messages

11 months ago

 

user_6qpzny Good morning! Thank you for reaching out to our Community Forums Team for assistance with making your payment. I can see wanting to get this taken care of as quickly as possible. I'm happy to get you in the right direction for making your payment. You can make the payment to the collection agency, or you can make the payment to Xfinity directly. 
 
Here are the methods if you wish to make your payment to Xfinity. Please let me know if there is any follow-up questions I many answer for you! 
 

-By phone (agent or IVR) 1-800-934-6489
Check
EFT
Credit card

 

-Comcast Service Center and Xfinity Retail Stores
Cash
Money order
Check
EFT
Credit card

 

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