Visitor
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3 Messages
Collections
My credit has been disparaged 88 points for a $300 debt owed by my brother, Richard [Edited: "Personal Information"], not me. Please help me get this removed from my credit score, even if I have to pay the $300 for him.
Best regards,
Jonathan M. [Edited: "Personal Information"]
CCZachary1
Problem Solver
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672 Messages
3 years ago
@user_685a74 Did your brother or yourself happen to receive collections notice for the $300 balance. I would need to get you over to our collections team to further discuss the balance.
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CCZachary1
Problem Solver
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672 Messages
3 years ago
@user_685a74 If the account was never supposed to be in your name I can submit a ticket to have that removed or I can narrow down the collection agency so you can call about the balance.
Could you please send our team a private message with your full name and full address?
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_685a74
Visitor
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3 Messages
3 years ago
I linked his account to mine and paid his bill for many months. Circumstances changed and I had to stop. I unlinked the accounts. Then instead of sending him to collections, they sent me. My name is Jonathan [Edited: "Personal Information"]. I currently reside at [Edited: "Personal Information"]
(edited)
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