1 Message
Collection report
Getting collection removed from my credit that has been solved. Mobile phone was returned and cable equipment was returned I was told that it'll be removed on my report
1 Message
Getting collection removed from my credit that has been solved. Mobile phone was returned and cable equipment was returned I was told that it'll be removed on my report
XfinityVianney
Official Employee
•
2.2K Messages
1 year ago
Hi, @user_6l3n0b. Thank you for reaching out and creating a new post. I see you've been working with our team to finish the return process, and you were able to get everything completed on your end. We appreciate all your efforts so far. Here on Forums, we are limited to Xfinity Mobile accounts when it comes to specific billing details or collections. I would reach out to our mobile experts to help get this cleared up. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here https://www.xfinity.com/xfinityassistant/?channel=xMobile. If you have trouble reaching them directly, please let us know.
0
0