2 Messages
closed account still receiving bills
I had 2 internet accounts for [Edited: "Personal Information"] You know my last name. In May I closed both accounts. I spent 4 hours on the phone with 2 comcast reps and both accounts were closed and the 2nd rep verified this and the 2nd rep stated I would be receivng a refund because we moved from the location in April (last use) I now went into my email and see I am still receiving bills. I also see that my phone number is not correct but it was always correct when I had the service, so now I can't even be online to receive a call back. Like this is all deliberate Fraud You either get both of these accounts closed or I will file a Fraud complaint with Mercer county Sheriff and also all the State Gov't offices are right in Trenton for the Attorney G and I'm getting to a point where I am sick and tired of fraud and conjlobalist who are deliberately doing this. I will also sue you and take a copy of all these complaints as an attachment to the suit and take it over to the State AG's office and make sure I talk and personally give a copy of this to and also contact several politicians of the same. [Edited: "Language"]??? I better not get another bill and I was told I was going to get a refund. I assumed all was done... [Edited: "Inflammatory"]
XfinityThomasB
Official Employee
•
1.9K Messages
10 months ago
Hello user_ekbjhc
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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user_ekbjhc
2 Messages
10 months ago
Instead of editing my language... close my accounts whichwere suppose to be closed 2 months ago. you waste my time
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