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Wednesday, November 13th, 2024 4:30 PM

Close my account

I need to close my account but I can't get through to customer service

This post was created from this reply on different post

Official Employee

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1.9K Messages

5 months ago

@RF6290ALARM Thank you for making us aware you're in need of closing your account via Forums. Is there a particular reason as to why you need to cancel your account? Is there anything I can do to help change your mind?

1 Message

@XfinityRaul​ I am closing the NOW acct and reinstating my old acct

Official Employee

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3.2K Messages

You would need to reach out to the NOW team using the portal. @user_v7kaaa

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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