Hello user_zphlxu thank you so much for reaching out and sharing your experience here on our Forums! Were the Xfinity Mobile services fully closed after returning the phone? When returning a device, even within the 14-day period, a $35 restocking fee is assessed, which may be the charge you are seeing.
XfinityAlfonso
Official Employee
•
2.5K Messages
21 hours ago
Hello user_zphlxu thank you so much for reaching out and sharing your experience here on our Forums! Were the Xfinity Mobile services fully closed after returning the phone? When returning a device, even within the 14-day period, a $35 restocking fee is assessed, which may be the charge you are seeing.
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