New Poster
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2 Messages
Chat scam
I keep getting a person to help me in chat and they give me fake confirmation numbers for my arrangements … why isn’t this problem being fixed it’s been going on a while now the only way I get legit help is from a phone call.
XfinityGabriel
Official Employee
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2.2K Messages
1 month ago
@Larrys413 , Hi there! Thanks for taking the time to reach out. At Comcast, we take your account security very seriously. We recommend in contacting our Customer Security Assurance team about this. Our awesome Customer Security Assurance (CSA) team makes sure you have a safe online experience. These security professionals handle issues like phishing, spam, infected computers (often called bots), online fraud and other security issues. Their hours of operation are 8:00 AM - 12:00 AM ET/Seven days a week at
1-888-565-4329. Please let us know if you have any additional questions or concerns.
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