1 Message
Chat not working. I have tried all day. WHO can help me???
I am having a billing issue that I was promised would be resolved within 24 hours. It has been 48 hours and it is still not resolved but I cannot find any way to get help.
1 Message
I am having a billing issue that I was promised would be resolved within 24 hours. It has been 48 hours and it is still not resolved but I cannot find any way to get help.
XfinityGabriel
Official Employee
•
2.3K Messages
1 year ago
user_gnpo4p, Thanks for taking the time to visit our forums page for help with getting a solution to the billing concern and for your patience. At XFINITY, we strive to ensure that you receive what was promised. I am sorry to learn about this experience. We are the right place to go for help. To get started, would you mind providing some details of what's going on?
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